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How does Remote Assistance work?

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THIS SERVICE INCLUDES THE FOLLOWING

Is your workstation running slow? Are your employees complaining about slow workstation connections even when performing simple tasks?

These are all common symptoms of a workstation that needs a tuneup and checked for data and hard disk inconsistencies.These are also common symptoms of trojan viruses, spyware, adware, and hijacking applications installed without your permission.

A Cebcore Services Remote Computer Technician will quickly login and correct any problems and stop any unwanted applications, viruses, spyware and adware in their tracks! We'll take a look at your current anti-virus and anti-spyware applications to make sure they are up to date.
  • Scan, locate, and remove spyware
  • Complete workstation anti-virus scan, locate, and remove viruses
  • Completely remove all temporary files cluttering disk space
  • Analyze system start-up applications and disable all unnecessary programs from running on system start-up to conserve system resources
  • Configure your Windows update services
  • Check to make sure your anti-virus and anti-spyware program definition databases are current. We'll update them if needed. And, if you don't have these programs on your system, we'll install each on your server for you (additional charge for top-end AV program with lifetime updates - no more annual subscription fees!).
  • Complete system defragmentation
  • Optimize your server's performance by stopping unnecessary processes from running

* When you call, we'll setup your FREE client account so you can login and get your computer fixed fast!

* All clients must read and agree to Cebcore's Terms of Service before services begin.

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